DIAL/SELF Teen Services
196 Federal Street, Greenfield, MA 01301 - (413) 774-7054 - FAX: 773-3335

The Step Program


The DIAL/SELF Teen Services Step Program is a residential independent living program with sites in Greenfield and Turners Falls, Massachusetts.  The program serves up to fourteen young adults, both male and female, aged 16-21, as they transition from foster care or homelessness to living independently in safe, stable circumstances.

 

Program Highlights

  • Residential independent living program with sites in Greenfield and Turners Falls, MA. 
     

  • Capacity to serve up to 14 young adults, both male and female,
    aged 16-21.
     

  • Housing in furnished 1-2-bedroom clustered-site or scattered-site apartments at no cost to the program participant.
     

  • Comprehensive service, transition (discharge) and aftercare planning that includes goal-setting in the following areas:  Education; Vocation/Work; Health; Behavioral Health, Social Services and Personal Growth; Life Skills; Community and Personal Connections; and Housing.
     

  • Case management, assistance in achieving service goals, and emotional support within the context of strong, positive relationships between program participants and Youth Workers.
     

  • Weekly Life Skills classes based on the PAYA curriculum, in addition to individualized, one-on-one life skills training.
     

  • Enrichment and community involvement opportunities coordinated by AmeriCorps members.
     

  • An emphasis on fostering life-long connections between program participants and supportive adults.

 

“Before I was involved with DIAL/ SELF I had no hope. I was alone and scared… DIAL/SELF has made my life one that I am both proud of and  very happy with.” - Judy

The Next Step (Aftercare)

  • The program's newly strengthened aftercare component begins even before the participant’s entry into the program, and may continue on a voluntary basis for up to two years after the participant’s transition out of the program.  
     
  • Aftercare services for current participants include a long-term (5-year) Futures Planning process, short-term transition planning, and periodic meetings with the program Aftercare
    Coordinator.
     
  •  Post-program Aftercare services include regular meetings with the Aftercare Coordinator, goal-setting and case coordination, and continued connection with DIAL/SELF through alumni events and opportunities. 

A History of Success

  • DIAL/SELF has been providing residential independent living services to youth for over 20 years.
     

  • The Step Program is a strength-based program that adheres to a Positive Youth Development philosophy.  Staff receive ongoing training in Positive Youth Development principles.
     

  • The Step Program has strong collaborative relationships with other community agencies and resources, including Turners Falls and Greenfield High Schools, the Literacy Project, Greenfield Community College, the Franklin County Career Center, and the Recover Project.

To learn more about the Step Program,
please contact one of our friendly and knowledgeable TeenLine staff members
at 1-800-878-0698 or 413-774-7054 ext. 105.