Dial Self
Home Programs and Services About the Agency Contact Us

If you are a youth under 25 years old in Franklin or Hampshire County seeking support for the first time call 413-774-7054 ext 4.


COVID-19 Agency Updates

We are a community-based non-profit agency that has been serving the youth and communities of Western MA since 1977. We provide a wide array of services that foster youth empowerment and community service. Over the course of the last four decades, more than 40,000 area youth have been served by the agency.


DIAL/SELF programs include:


Youth Services      


  • TeenLine
  • Safe Place
  • Transitional Housing (Turners Falls)
  • North Quabbin Office
  • LGBTQ Housing First
  • Greenfield TeenHousing
  • Northampton TeenHousing
  • Orange TeenHousing


Community Service Partnerships


  • AmeriCorps Program





D/S still requiring mask use for in-person engagment through at least June 30, 2023.


The Mission of DIAL/SELF is to help young people increase their personal and community strengths and develop autonomy by connecting them with housing, income, education and civic opportunities.

The Philosophy of DIAL/SELF embraces the principles inherent in the Positive Youth Development framework, which believes that all youth possess unique strengths which are enhanced by community support and collaboration and that all youth should have the right to exercise choice in their own lives.